Services available

  • Issue of ID cards
  • Council Tax exemptions
  • Update of contact details/addresses
  • Transcripts and confirmation of status letters
  • Processing payments and dealing with payment-related enquiries
  • Providing advice and sign-posting for students to other University departments.

If you have any questions about the services mentioned above you can submit them through your Student Portal Ask HWU.

How to find us

The Student Service Centre is located in the Hugh Nisbet Building. Use our campus map or Google Maps to find us.

Opening hours

The Centre is open between the hours of 10.00 and 16.00, Monday to Friday.