The Student Service Centre provides a single location for students to deal with the Finance Office, Hospitality Services and Academic Registry teams. The Centre opened in September 2010 to improve the student experience, a key part of the University's strategy.
The principal areas of services that the Centre offers to students are:
- Issue of ID cards
- Council Tax exemptions
- Update of contact details/addresses
- Transcripts and certifications
- Graduation applications
- Processing payments and dealing with payment-related enquiries
- Providing advice and sign-posting for students to other University, school and professional services
Many of the services that will be delivered by the Student Service Centre in the new central location are also provided in academic departments. The Centre is designed to allow students to obtain the service wherever is most convenient to them. In addition, on-line self-service access to a number of services will be available to students from any location (for example, enrolment, payments).
How to find us
The Student Service Centre is located in the Hugh Nisbet Building, past the Student Shop and RBS bank machine, on the lefthand side opposite the Student Support and Accommodation service.
The Centre is open between the hours of 10.00 and 16.00, Monday to Friday.