Student Wellbeing Services

Student Wellbeing Services aim to provide a range of support, guidance, activities and advice to help students to be their best, and get the most from their university experience.
We are currently fully operational and able to provide a full range of services. Because of COVID-19 restrictions, all our staff are currently working remotely, but can be contacted by email and via AskHWU, and are able to arrange one to one consultations using Microsoft Teams or by phone.   
To protect the safety of students and staff, the Student Wellbeing Centre in the Hugh Nisbet Building is not currently open for in person enquiries.    
For up to date news and guidance, please see the University’s Coronavirus webpage.
Please see below for details of our services and how to contact us.
For general enquiries, you can contact

Our services include:


If you have, or think that you may have, a disability or impairment that impacts on your ability to study, then we can advise and support you through your university career. Please see our Disability Service webpage for more information.


Being a student can be stressful at times, and meeting with a counsellor can give you a confidential, safe space to talk about, and understand, your experiences from a different perspective. Please see our Counselling Service webpage for more information.

Thinking of leaving?

Many students think about leaving university at some stage during their studies. If anything is bothering you or you are thinking about leaving, please speak to a member of staff to explore and understand what you can do.

You can check out the useful information for students thinking of leaving, and if you would like to talk to someone, you can contact us by emailing

We can advise you by email and/or arrange a meeting with you via Microsoft Teams.


Coaching helps you clarify what you would like to achieve and how you will work towards this. Coaching can help you overcome challenges and stay focused on achieving the outcomes you have set. Your coach will provide support and encouragement to help you reflect on the current situation, explore options and ways to overcome barriers so you can move forward. To book an appointment please email

Wellbeing support

Feeling uncertain about your course, knowing that you are struggling because of a crisis in your family, not sleeping, or just feeling rubbish because you have fallen out with your flatmates ... again, can all contribute to times of feeling low and worrying about how to manage all of the demands of being a student. We provide a range of resources to help bolster a feeling of wellbeing and resilience.

  • You can learn more about campus-based, weekly wellbeing activities.
  • Drop In sessions – no appointment needed, between 2-3pm every week day in the Wellbeing Centre, Hugh Nisbet building, opposite the cash machine, for a short support meeting.
  • Within campus accommodation, the role of Residence Life is to provide support to all students. Each hall has a warden to offer advice, support and deal with any problems along the way. They are available within specific hours in the halls, or within Drop In sessions in the Residence Life Office.
Mental health support

Having a mental health condition can be disruptive to your usual routines and activities, and may feel like a challenge to your student life. We can work with you and with other people who are supporting you, to help you manage your mental health and studies.

Additional support is available online through our mental health advisor and mental health mentor who are both professionally qualified to assess and support your health, support and learning needs.

For further information please email

Online 24/7 resources

Togetherall provides a safe space online to get things off your chest, explore your feelings and learn how to improve and self-manage your mental health and wellbeing. It's available 24/7, is totally anonymous and provides online peer support.

Other useful links