Emergency support

Please note that the Wellbeing Service is not an emergency service but other help is available.

If you have experienced sexual assault and need help please contact:

Rape Crisis or Heriot Watt - safespace@hw.ac.uk

Victim Support

Emergency support

If you are experiencing a crisis or emergency and you have the SafeZone app, you can click the large, red 'emergency' button to get in contact with Safeguarding services if you are on-campus.

If you are off-campus, this will put you through to your local emergency services. 

If you do not have the SafeZone app, you can contact emergency services by calling 999 or 112 (European Emergency number) from any phone.

Additionally, you can phone the following 24-hour helplines:

Other Support

Mind, the mental health charity - help for mental health problems. Ways to help you cope in a crisis

Papyrus Hopeline (a helpline for young people having suicidal thoughts) Call: 0800 068 41 41 or text: 07860039967

Young Minds (messenger for people experiencing a mental health crisis) Text: YM to 85258

If you’re not in the UK and need mental health support urgently you can look up crisis lines in your country by clicking on the following links

Helplines and crisis-lines from around the world

Befrienders Worldwide