Correcting Visa errors

Entry Vignette and eVisa

If you have applied for your visa from outside of the UK and you notice an error with your entry visa, if you have sufficient time, you should contact the visa application centre and request that the correction is made before travelling to the UK.

Digital Visa

If you used the UKVI app to prove your identity in your student visa application form you will receive a Digital visa. You should receive an accompanying letter from the Home Office confirming the grant of your immigration permission. This letter contains instructions on what you need to do if you spot any errors with your personal details on viewing your online digital status. If you do spot any errors with your personal details, you will need to visit the following website in order to report these errors.  This website is the same website you will need to use in order to view and prove your immigration status 

If there is a mistake with the length of leave or work conditions and you notice this before travelling to the UK you can report this error here. 

If you notice an error once you have arrived in the UK please submit an enquiry for the student visa and advice team by logging an enquiry on the student portal. 

Entry clearance vignette (visa inside passport)

If your full visa has been issued in your passport and there is an error you can report this by following the instructions on the UKVI ECB19  and this must be reported within three months of your arrival in the UK.  The process involves reporting the error, then sending a letter to the UKVI along with your passport and two new passport photographs. There is no charge for this type of correction, once the error has been corrected please bring a copy of the new visa to the Student Service Centre so we hold a copy of your most up to date visa. 

eVisa issued following an application made overseas

If you applied for your visa overseas and were issued with your eVisa, length of leave, your name or work conditions for example, the Visa Advice and Compliance team can help you to get this corrected. Corrections of this nature must be reported within 10 days of noticing the error.  This will initially involve reporting the error to the UKVI online, you will then receive notification that the error has been corrected, you will then be able to view your new eVisa and provide the University with a new Share Code so we can update your visa details in your student record. 

The correction times stated are only a guide and corrections can sometimes take longer than expected. We would strongly advise that you do not book any travel whilst waiting for your visa to be corrected.