Passwords and PINs

Heriot-Watt UserID and password

Staff and students have a UserID and password that is used to access the university computer systems. This is used to log into a number of centrally supported services e.g.

  • University desktop PCs
  • Vision
  • WebMail
  • Wifi
  • Library resources e.g. databases and other electronic resources when off-campus
  • Student Administration Systems System (SAS) - a secure online area where you can find your exam results and update personal address and email information.

Strong Password Policy

  • 8-character minimum
  • Contain characters from three of the four categories:
    • English uppercase charactes (A-Z)
    • English lowercase characters (a-z)
    • Numbers (0-9)
    • Non-alphabetic characters (for example, !, $, #, %)
  • Sentences are an easier way to remember passwords. For example:
    • "please Do Not use these examples for your password"
      • pDNute4yp!
    • "Heriot-Watt University won the Times International University of the year 2018" 
      • H-WUwtTIUoty2018
  • Don't recycle previously used passwords
  • Don't use single dictionary words  

We'll never ask for your password by email, phone or in person - nor should anyone else.

All users can reset or change their password at: -

Students can reset their passwords at: -

Person ID and PIN

(To be used by students before they have enrolled)

Students will also have a Person ID and PIN number to use when you first enrol with the University in the Student Administration System (SAS).

Before enrolment, students are able to update their Self-Service PIN from the  login page - simply follow the onscreen instructions.

After enrolment students can logon to with the and your Heriot-Watt password.

Scottish Borders Campus User name and Password

Your Person ID (without the letter “H”) is the User name and Password for Campus PCs and iMacs.

It is also used to access Campus MFDs (Multi-Function Devices which provide printing, copying and scanning).

To change your Campus password

  1. Log in to a Campus PC
  2. Press Ctrl+Alt+Delete
  3. Select Change a password

If you have forgotten your password, or need to have it reset, you can: