Malaysia Campus students

Welcome to Heriot-Watt University!

A warm welcome to Heriot-Watt University, Malaysia. We are pleased that you will be joining us. Here you will find information to help get your university journey off to a flying start. 

Important dates

Below are some of the important dates that you will need to take note:

For Malaysia Foundation Programme

Event Date

Welcome Week cum Fit-for-Future

29 April 2024 – 3 May 2024

(Welcome Week cum Fit-for-Future Schedule is available in Step 7 below)

Commencement of classes

6 May 2024

For MBA Programmes

Event Date

Welcome Day

11 May 2024
(Welcome Week Schedule is available in Step 7 below)

Commencement of classes

13 May 2024 onwards 
(for postgraduate programmes)

New student checklist and guides

The new student Guide and checklist will take you through the 7 practical steps that you should complete and take note BEFORE you start your Welcome Week and studies with us. 

Step 0 - Reply to the offer

Important Note:

It is important to note that Step 0 is a prerequisite that must be completed before proceeding with the rest of the steps (i.e., Step 1 to Step 7). Step 0 serves a foundational requirement for all subsequent actions to take place.

Reply to offer

Your offer to study at Heriot-Watt University is stated in your Decision Letter. To view your Decision Letter, please login to your application account.

Once login, please click on View > Decision history > Decision Letter > Response Now 

The status of your offer may fall into one of the following categories and hence, will require your prompt action specified in the 'Action needed' column below: -

Offer status and actions needed
Status of Offer Description Action needed
Conditional You will need to achieve further qualifications or provide additional supporting documents before you are accepted. Fulfil the conditions stated in the Decision Letter and inform your Education Consultant. 
Unconditional You have fulfilled all requirement and your application is successful.  Reply to your offer.

Should your offer status in the system be marked as 'unconditional', and you wish to accept the offer, we request that you promptly accept the Unconditional Offer by clicking the designated 'accept' button within the system. Upon you accepting your Unconditional offer, your offer status will be converted to 'Unconditional Firm'. 

Following the change to 'Unconditional Firm' status, you will receive an email from, containing your HWU username and email address. With these credentials in hand, you are ready to proceed with the next step outlined below.

Upon completing the above, in the unlikely event that you do not receive your Heriot-Watt username and email address (from prior to your Welcome Week, please contact

Step 1 - Book your accommodation (optional)

For student who needs accommodation, we offer off-campus student accommodation in Putrajaya and Cyberjaya.

Please refer to the Accommodation Guide for more details. 

For enquiry, please email to

Upon completing this step, you may proceed to the next.

Step 2 - Pay your tuition and accommodation fees

It is important that you are aware of your financial obligations and understand how and when to pay fees before your class commences.  

Please refer to the Fees and Payment Guide for more details.

You may proceed to the next step after completing this step.

Step 3 - Activate your Student Account

To activate your student account, you will need to:

  • Reset password
  • Set up Multi-Factor Authentication (MFA)

a. Reset password

You should only reset your password after you have paid your tuition fees.
Upon completing Step 0, you are ready to reset your password.
Please refer to the Activate Your HWU Student Account Guide to reset your password.

Next, you may set up your MFA.

b. Set up Multi-Factor Authentication (MFA)

To help keep your Heriot-Watt account safe you will need to set up Multi-Factor Authentication (MFA).

Please refer to the Activate Your HWU Student Account Guide and MFA Video Guide to setup your MFA.

After you have setup your MFA, please proceed to the next step.

Step 4 – Perform Enrolment

Performing your Enrolment is the essential step of formally joining the University and becoming a Heriot-Watt student. By performing the Enrolment, you agree to abide by the rules of the University and to pay any fees, and we ask you to confirm that we have your correct details.

Enrolling online involves checking and updating your personal details, uploading a photograph for your student card, checking your programme & fees and agreeing to our terms and conditions.

You may perform your Enrolment through Student Self Service.

Please refer to the Enrolment Guide to perform online Enrolment.

After you have completed your Enrolment, please proceed to the next step.

Step 5 - Access to Heriot-Watt email and Student Portal

You can now access many other services and facilities available for you as a student at Heriot-Watt.

To know more about the whole range of learning support, resources and facilities available to you, please visit IT Essentials to find out what is available to you.

To access and explore these support, services and resources, please refer to the HWU Student Account Guide for more details.

Step 6 – Access Timetable

You may access your class timetable once you have performed your enrolment. The class timetable will be made available two weeks before your Welcome Week.  

Please take note of the following: - 

  • For tutorial classes, you will be notified on your tutorial grouping either via email or by your lecturer during the first week of your classes.   
  • For your first week classes, please attend all courses stated in the Guidance Sheet. For courses which are optional, you may attend your preferred option. After first week of your classes, if your preferred optional course is not registered in CANVAS (Heriot-Watt's virtual learning platform), please notify us via     

Please refer to the Timetable Guide for more details.

You are now ready to move to the next step!

Step 7 – Participate in Welcome Week

As a new student, it is essential for you to participate in Welcome Week.

Welcome Week is an organised programme of welcome and introductory activities where you will participate in as a new student and will have the opportunity to: -

  • Meet your lecturers and professional services staff.
  • Find out about the programme of your studies.
  • Find out about the study resources and support available.
  • Meet your peers and seniors.
  • Ask any questions to better prepare you for your university and campus life.

Welcome Week Schedule

Malaysia Foundation Programme

Postgraduate/MBA programmes

Well done! You are up-to-date for now.

We look forward to welcoming you and meeting you in person during Welcome Week!

For International students

Please ensure you have read through the International Student Guide and visit the Global Student Office for international student support.  

For Parents and Guardians (Malaysia Foundation Programme only)

We invite all parents & guardians of new students in the Malaysia Foundation Programme (MFP) to join the Parents/Guardians Information Session and to meet our MFP faculty members on campus.

Malaysia Campus Semester Dates

Semester dates for Malaysia campus are listed in the academic calendar and you can find dates for induction, teaching, holidays, and examination. Please take note that the dates indicated may subject to change without prior notice.

For Welcome Week dates, please refer to Important Dates section.

If you have question about Welcome Week, please email to

Remember, university is more than just sitting in a lecture theatre. The sections below will give you more information on the different aspects of your university experience and the opportunities available to you while studying at Heriot-Watt.

Key information

Student Service Centre - Malaysia Campus

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