Malaysia Campus students

If you are preparing to study at our Malaysia Campus, here are some important things to know before you set off and during your first week on campus.

COVID-19 information for offer holders

Our academic year will start as planned in September 2020 (see below for the dates). However, we understand you may have questions about what your studies or university life will look like.

Welcome week (orientation):

Foundation: 1 to 4 September 2020

Undergraduate: 1 to 11 September 2020

Postgraduate: 12 September 2020

Commencement of classes: 14 September 2020

If you have any questions, you can email to

For international student, you should visit our International Student Support Office webpage.

New student checklist

Make sure you have read through our new student checklist below. This checklist will take you through the practical steps that you should complete or think about before you start your studies with us.


Enrolment is the process of formally joining the University and becoming a Heriot-Watt student. You agree to abide by the rules of the University and to pay any fees, and we ask you to confirm that we have your correct details.

Enrolment will open in August and can be done through the Student Self Service.

Enrolling online involves checking and updating your personal details, uploading a photograph for your student card, checking your programme and fees and agreeing to our terms and conditions. After you complete online enrolment you will need to register for your courses online. Access to course registration may vary depending on your programme, as you may require guidance before making your choices.

On completion of online enrolment you will be given access to your University email and to the myHWU Student Portal (it may take up to 24 hours to be able to access) through which you can access many other services and facilities.  Therefore, we highly recommend that you complete your enrolment as early as possible, before your Welcome Week commences.

Please note you can only enrol online once you have an unconditional offer.

Bring along your original documents

Please bring along your original identity card (IC) or passport, certificates and results or transcripts for verification. Online enrolment cannot be completed without the sighting of your original IC or passport.

Complete enrolment

Your enrolment confirmation letter will be stamped once you have completed enrolment. Once you are enrolled you will have access to the University’s IT systems, facilities and resources.

You will be issued with a student identity card for the duration of your studies at Heriot-Watt University.

A charge equivalent to RM55 will be made for a replacement card in the event of loss or damage. No charge will be levied if an official police report is produced confirming that the card has been stolen.

Document verification

Your original IC or passport, certificates and results or transcripts will be sighted for verification.


For any enquiries please contact the HWUM Student Service Centre at

What if I’m late for orientation?

Inform the Admissions team or your education consultant.

What if I cannot login or make a mistake during online enrolment?

Please email

How do I know what courses to enrol for?

Refer to your enrolment guidance sheet.

Welcome Week (Orientation) Timetable
Your welcome week (orientation) programme will give you the chance to learn more about the programme you will be studying, and the opportunity to meet your academic and fellow students. Welcome Week activities take place online during Welcome Week (1 – 12 September 2020).
Due to the COVID-19 pandemic, Welcome Week activities and timetables have yet to be confirmed. Check your emails regularly for updates on this and other aspects of your university studies.
When published, timetables can be found on the Welcome Week Timetables webpage.
Being a student comes with a lot of financial obligations, and it is important that you are aware of these before you start your studies with us.
Tuition fees will most likely be the biggest financial obligation you have, and you should make sure you understand how and when to pay these before you start with us.
There may also be Scholarships and Bursaries available to you, which can give you some additional support and funding during your university life.
If something unexpected happens to you during your studies which means you come into financial difficulties, the University may be able to support you during this time.
Looking to pay your fees online? See our guide to online payments for more information.
Accommodation and Travel
Are you planning on staying in off-campus student accommodation, or will you be commuting to your campus? Whatever you choose, you need to make sure you have all the right information.
We offer off-campus student accommodation in Putrajaya and Cyberjaya
If you have questions about on-campus accommodation, you can email
If you are intending to commute to your campus, you should plan how you are going to get there and how long it may take. Also consider how often you may be on campus and how long will spend travelling every day/week. Maps and directions to Heriot-Watt University Malaysia, Putrajaya
IT Access
Becoming a Heriot-Watt student gives you access to a whole range of IT services and equipment, including email, file storage, and on-campus WiFi access. You can visit IT Essentials to find out what is available to you.
Once you enrol, you will have access to the myHWU Student Portal (it may take up to 24 hours to be able to access) which is your one-stop shop for all things at Heriot-Watt whilst you are a student with us. Make sure you check out the Student portal before you commence your studies.
If you have questions about what the Heriot-Watt university experience will be like, or about the range of support and resources that will be available to you, you can email Student Success Advisor

Questions about your application or entry requirements should be sent to

Remember, university is more than just sitting in a lecture theatre. The sections below will give you more information on the different aspects of your university experience and the opportunities available to you whilst studying at Heriot-Watt.

Key information