Lucy Everest

Job title

Global Chief Operating Officer

Lucy Everest joined Heriot-Watt in September 2018 as Executive Director of Global Marketing and took up the post of Global Chief Operating Officer in November 2020. Her remit covers the global student journey from enquiry to alumnus and her focus is on providing outstanding information, guidance and support to students joining, progressing and graduating into their future careers from Heriot-Watt. She is also responsible for the University's global information and IT services and leads on initiatives and projects to digitally transform the institution. She retains her global responsibilities around marketing, recruitment and communications and is focused on driving growth in income from student tuition fees, partnerships and enhancing reputation for the institution. Her career to date spans private and public sector roles, firstly in publishing where her last role was Head of Marketing for Elsevier and prior to joining Heriot-Watt, she was Pro Vice-Chancellor and Director of Global Marketing at Middlesex University.