How to apply for accommodation
When you can apply
Applications for accommodation for the 2023/2024 academic year will open at midday (GMT) on Monday 27 February 2023.
If you have an unconditional firm or conditional firm offer
- You are eligible to apply for accommodation from 27 February 2023.
- You will need to register an account and apply online.
- Offers of accommodation will be made from July onwards for students holding an unconditional firm offer.
Applicants with a conditional firm status will be made an accommodation offer only once this is updated to unconditional firm. If you think your status should have been changed to unconditional firm, then undergraduate students should contact the Admissions Office, and postgraduate students should contact their Academic School or Institute.
Applying for student accommodation on the Scottish Borders campus is a five-step process:
- Apply online
- Accept your contract online
- Pay your advance rent payment
- Complete your online induction and book an arrival slot
Please read this page before you apply. On this page you can also find out more about your payment options and cancelling your contract.
Step one: Apply online
To submit an application, please go to our accommodation portal (opening midday GMT on Monday 27 February 2023), you will need to create an account with your student ID number (begins with H00). Once you have applied, we will email you to confirm that we have received your application. If you do not receive this, please email firstname.lastname@example.org to let us know. Once you hold your unconditional firm offer, we aim to process your application and email you your offer from July onwards. We aim to email your contract at least 7 days before the start date of the contract. You can accept or decline your offer online by following the instructions in your offer email.
Please disclose any medical condition or disability at the point of application, to allow for the most suitable allocation to be carried out.
Special requests noted within accommodation application are considered however they cannot be guaranteed.
If you have any queries regarding applying for accommodation at Scottish Borders Campus, please contact BordersHalls@hw.ac.uk.
Step two: Accept your contract online
You can accept or decline your offer online by following the instructions in your offer email. Your contract is not valid until you have accepted your offer online. Please note, we can only make one offer of accommodation.
Step three: Pay your advance rent payment
You will need to pay a four-week advance rent payment within seven days of accepting your accommodation offer. You must accept your offer of accommodation online before paying the advance rent payment. Please log into your accommodation account in order to do so. If you are having trouble paying online please e-mail email@example.com.
You can pay your advance rent payment via the accommodation portal or alternatively, you can contact the Student Service Centre.
If we don't receive your advance rent payment within 7 days of sending you your offer, then your offer may be cancelled.
Step four: Complete your online induction and book an arrival slot
Once you have accepted your contract, you need to complete your mandatory online induction via the accommodation portal. As part of the induction process, you will be required to book an arrival slot in order to generate your arrival pass. This is essential in order to ensure a smooth arrivals process.
Step five: Arrive on campus
Please ensure you bring your arrival pass and a valid form of ID. You do not need to print a hard copy as long as you can access your arrival pass via your mobile phone. When you arrive at Jean Muir Student Village, please make your way to the Gateway Building, where you will be issued your key and directed to your hall.
For directions and travel information to Scottish Borders Campus, please visit our maps and directions page.
Please note that if you do not arrive on campus by Monday the 25 September 2023, your contract will be cancelled.
Once you have enrolled, you will receive an invoice for your accommodation. You can either settle each semester in full by credit card, cash or debit card, or you can pay by monthly instalments (recurring card).
Paying in full
Please log in to our online payment service if you wish to settle your outstanding balance.
Paying by monthly instalments
Your advance rent payment will be used in settlement of your first instalment payment (September). This will be followed by 8 further instalments payable on the 15th of each month (October, November, December, January, February, March, April and May). Please note that as your rent is based on a 40 week contract, the amount payable, will differ slightly, depending on the number of weeks/days in each month.
Your advance rent payment will be used in settlement of your instalment payment (September). This will be followed by 10 further instalments payable on the 15th of each month in October, November, December, January, February, March, April, May, June and July. Please note that as your rent is based on a 50 week contract, the amount payable, will differ slightly, depending on the number of weeks/days in each month.
Single semester only accommodation (January/ September)
If you are applying for single-semester accommodation, please note that full fees are payable once you have enrolled and moved into your accommodation. Payment by instalments/ recurring card is not possible.
Accommodation Office (Scottish Borders Campus)
- +44 (0)1896 892273 / 01896 892270