How to apply for accommodation

Applying for student accommodation on the Scottish Borders campus is a five-step process:

  1. Apply online
  2. Accept your contract online
  3. Pay your advance rent payment
  4. Complete your online induction and book an arrival slot
  5. Arrive

Please read this page before you apply. On this page you can also find out more about your payment options and cancelling your contract.

1. Apply online

Click here to apply online for the 2021/22 academic year from 12:00 midday (BST) on 6 May 2021.  If you have any queries regarding applying for accommodation at Scottish Borders Campus, please contact BordersHalls@hw.ac.uk 

To submit an application, please go to our accommodation portal, you will need to create an account with your student ID number (begins with H00).  Once you have applied, we will email you to confirm that we have received your application. If you do not receive this, please email bordershalls@hw.ac.uk to let us know. We will process your application and email you your offer within 10 working days.  If you are an A-level student, we aim to email your contract at least 7 days before the start date of the contract.You can accept or decline your offer online by following the instructions in your offer email. Your contract is not valid until you have accepted your offer online.

If you have an unconditional offer

If you have recently accepted an offer from the University, please allow a minimum of 48 hours before trying to register and submitting an online accommodation application as our system requires to update your eligibility status for you to register an account and apply online.

If you have a conditional offer

The system will not accept your application if you have a conditional offer. However, if you think your status should have been changed to a unconditional firm, please contact the admissions office at ugadmissions@hw.ac.uk if you are an undergraduate student, or contact your academic school or institute if you are a postgraduate student.

You can find details or your school or institute on our Contact us page.

2. Accept your contract online

You can accept or decline your offer online by following the instructions in your offer email. Your contract is not valid until you have accepted your offer online.  Please note, we can only make one offer of accommodation.

3 Pay your advance rent payment

You will need to pay a 4-week advance rent payment within 7 days of accepting your accommodation.  You must accept your offer of accommodation online before making the advance rent payment.

You can pay your advance rent payment via the accommodation portal or alternatively, you can contact the Student Service Centre.

If we don’t receive your advance rent payment within 7 days of sending you your offer, then your offer may be cancelled.

4. Complete your online induction and book an arrival slot

Once you have accepted your contract, you need to complete your online induction via the accommodation portal. As part of the induction process, you will be required to book an arrival slot in order to generate your arrival pass. This is essential in order to ensure a smooth arrivals process. 

5. Arrive on campus

Please ensure you bring your arrival pass and a valid form of ID. You do not need to print a hard copy as long as you can access your arrival pass via your mobile phone. When you arrive at Jean Muir Student Village, please make your way to the Gateway Building, where you will be issued your key and directed to your hall. 

For directions and travel information to Scottish Borders Campus, please visit our maps and directions page

If you need to self-isolate on your arrival to Scotland

For up to date information on travel restrictions to Scotland, please visit the Scottish Government website on international travel and quarantine.  Please also see our Travel Safe pages for further information on how to travel to campus.  

Payment options

Once you have enrolled, you will receive an invoice for your accommodation. You can either settle each semester in full by credit card, cash or debit card, or you can pay by monthly instalments (recurring card).  

Paying in full

Please sign in to our online payment service if you wish to settle your outstanding balance.

Paying by monthly instalments (recurring card)

Undergraduates

Your advance rent payment will be used in settlement of your first instalment payment (September).  This will be followed by 8 further instalments payable on the 15th of each month (October, November, December, January, February, March, April and May).  Please note that as your rent is based on a 40 week contract,  the amount payable, will differ slightly, depending on the number of weeks/days in each month.

Postgraduates

Your advance rent payment will be used in settlement of your instalment payment (September).  This will be followed by 10 further instalments payable on the 15th of each month in October, November, December, January, February, March, April, May, June and July.  Please note that as your rent is based on a 50 week contract,  the amount payable, will differ slightly, depending on the number of weeks/days in each month.

One-semester accommodation

If you are applying for one-semester accommodation, please note that full fees are payable once you have enrolled and moved into your accommodation.  Payment by instalments/ recurring card is not possible.

Key information

Accommodation Office (Scottish Borders Campus)