Contact us

Library and IT Support

Please note these contact details are for Information Services. For other services within the university, including Admissions, please see the Contact page.

For general enquiries, please log a ticket.

Contact details per campus
Campus	Library Support	IT Support
Dubai	DubaiLibHelp@hw.ac.uk +971 4 5717000 (ext.5)	DubaiISHelp@hw.ac.uk
Edinburgh	Library Service Desk ServiceDesk@hw.ac.uk +44 (0) 131 451 3577 Specific library enquiries libhelp@hw.ac.uk	ishelp@hw.ac.uk +44 (0) 131 451 4045
Independent Distance Learners (IDL)	libhelp@hw.ac.uk +44 (0) 131 451 3577	ishelp@hw.ac.uk +44 (0) 131 451 4045
Malaysia	MYlibrary@hw.ac.uk +603-8894 3640 IS Helpdesk West Wing, Library Level 2	ishelp@hw.ac.uk +603-8894 3640 IS Helpdesk West Wing, Library Level 2
Orkney	ishelp@hw.ac.uk +44 (0) 131 451 4045	carl.mullins@hw.ac.uk +44 (0) 1856 850605
Scottish Borders	Library Service Desk SBCServiceDesk@hw.ac.uk +44 (0) 1896 89 2185 Specific library enquiries SBCLibhelp@hw.ac.uk +44 (0) 1896 89 2155	ishelp@hw.ac.uk +44 (0) 1896 66 2645