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Correcting Visa errors

When you receive your visa it is important that you check it carefully to ensure that there are no errors. Corrections should be made as soon as possible, and in some cases can only be made with 14 days from when the visa is issued. You should check the following on receipt of your visa:

Correcting errors by location

Entry Vignette and eVisa

If you have applied for your visa from outside of the UK and you notice an error with your entry visa, if you have sufficient time, you should contact the visa application centre and request that the correction is made before travelling to the UK.

Digital Visa

If you used the UKVI app to prove your identity in your student visa application form you will receive a Digital visa. You should receive an accompanying letter from the Home Office confirming the grant of your immigration permission. This letter contains instructions on what you need to do if you spot any errors with your personal details on viewing your online digital status. If you do spot any errors with your personal details, you will need to visit the following website in order to report these errors. This website is the same website you will need to use in order to view and prove your immigration status

If there is a mistake with the length of leave or work conditions and you notice this before travelling to the UK you can report this error.

If you notice an error once you have arrived in the UK please submit an enquiry for the student visa and advice team by logging an enquiry on the student portal.

Student information desk

Our Visa Advice and Compliance team are available to answer your enquires through the Student information desk via the Staff Portal ('AskHWU' tile). You can also view frequently asked questions (FAQs) for many topics related to international students studying at our Scottish campuses.