Investing in Financial Services talent: the JPMorganChase approach to Graduate Apprenticeships

In this case study we feature James Yildirmaz from JPMorganChase. James is a 2nd year Graduate Apprentice on our Business Management: Financial Services programme.

JPMorganChase is one of the world’s largest and most prominent financial institutions, tracing its origins back over 200 years. JPMorgan Chase operates globally, serving millions of customers, businesses, and institutions in more than 100 countries. The company offers a wide range of financial services, including investment banking, commercial banking, asset management, and consumer banking.

James' role at JPMorganChase involves supporting major trade flows for mutual funds and involves collaborating with the team to cover all aspects of the process, including data governance, controls and audit.

Can you give us some background what you were doing before starting your Graduate Apprenticeship with JPMorganChase?

Before I enrolled in the Graduate Apprenticeship I was obtaining my national qualifications in high school. I enjoyed studying a range of subjects and was particularly interested in areas that challenged me academically and encouraged problem-solving. My experiences during high school helped me develop strong analytical and communication skills, which I was eager to build upon through the Graduate Apprenticeship programme.

Where did you hear about Graduate Apprenticeships as an option?

Graduate Apprenticeships were often advertised within school and recommended by many teachers. I also had friends and family who encouraged me to consider this route. Their guidance and advice helped me learn more about the programme and see it as a valuable pathway after finishing school.

What was it about the Graduate Apprenticeship that appealed to you the most?

What appealed to me most about the Graduate Apprenticeship was the opportunity to apply theoretical knowledge from my studies directly to real-world situations while learning. This approach suited my learning style, and I was excited by the chance to get a headstart in my professional career by gaining experience and learning from industry professionals.

Did you ever consider a traditional degree?

I did consider a traditional degree and looked into a number of programmes, keeping it as an option while making my decision. However, the Graduate Apprenticeship appealed to me more and I felt it was the best fit for my goals and learning style.

How have you found balancing working whilst studying towards a degree?

Balancing work and studying towards a degree has been a significant commitment, but it has helped me develop discipline and improve my ability to manage multiple responsibilities. I’ve learned the importance of taking adequate rest and managing my time. I believe that building these skills will benefit me both now and in the future.

What is your proudest achievement to date in your role so far?

My proudest achievement so far has been participating in and contributing to an automation project. This experience taught me valuable skills such as project management, process and product knowledge, and stakeholder management. I am passionate about being able to help deliver and drive change alongside my colleagues, and this project gave me the opportunity to make a meaningful impact within the team.

Can you share an example of how you have been able to apply academic learning in the workplace?

One example of applying my academic learning in the workplace comes from a business skills course I completed in the first year of my Graduate Apprenticeship. The course taught me how to ask questions with structure and intent, which helped me improve my communication with stakeholders. As a result, I have been able to engage more effectively with colleagues and stakeholders, ensuring that discussions are clear and productive. This has had a positive impact on my ability to gather information, resolve issues efficiently, and build stronger working relationships.

Can you outline what support your employer and the Uni has given you in your GA journey?

Fellow team members, managers and senior leaders have shown significant support and interest in my programme. Notably, many people within my space have contributed and provided their opinions and experiences used for my research in assignment pieces. My programme leader in Heriot-Watt and staff have been available and willing to help with questions and queries which has given me a space to ask questions and advice.

What are your future career hopes and goals on completion of the Graduate Apprenticeship?

My goal is to develop deep product knowledge and become a subject matter expert in my field. I hope to use this expertise to contribute to my team, support clients effectively, and help drive innovation within the organization. Ultimately, I aim to take on greater responsibilities and progress into roles where I can lead projects and mentor others.

How would you sum up your overall experience of the Graduate Apprenticeship programme so far?

My overall experience of the Graduate Apprenticeship programme so far has been full of opportunities, challenges, and achievements. Each aspect has taught me valuable lessons, and I’ve learned to appreciate the growth that comes from every experience.

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