Student Service Centre

Heriot-Watt University, Dubai students at the Student Service Centre

Student Service Centre offers services to all students (enrolled and graduates). Students can contact the centre for academic, finance, visa or accommodation queries.

  • Academic enquiries​ (exams, graduation, etc)
  • Amendments to Student Record (enrolment, course registration, programme transfer, etc)
  • Student ID cards
  • KHDA Emirates ID registration
  • Letters/Transcripts
  • Payments
  • Visa

All enrolled students can submit a query to Student Service Centre via AskHWU on the Student portal.

Where to find us

Student Service Centre is located on the first floor of the Heriot Watt Dubai Campus, Knowledge Park.

Opening hours

  • Sunday to Thursday     9:30am - 7pm
  • Friday & Saturday        9:30am - 5pm

Finance and Visa services are also available at the Student Service Centre

Operating hours

  • Sunday to Thursday 9:30am - 5pm

Key information

Contact us