Student Service Centre

Heriot-Watt University, Dubai students at the Student Service Centre

Student Service Centre offers services to all students (enrolled and graduates). Students can contact the centre for academic, finance, visa or accommodation queries.

  • Academic enquiries​ (exams, graduation, etc)
  • Amendments to Student Record (enrolment, course registration, programme transfer, etc)
  • Student ID cards
  • KHDA Emirates ID registration
  • Letters/Transcripts
  • Payments
  • Visa

All enrolled students can submit a query to Student Service Centre via AskHWU on the Student portal.

Where to find us

Student Service Centre is located on the first floor of the Heriot Watt Dubai Campus, Knowledge Park.

Student Service Centre will be closed from April 30, 2022 – May 4, 2022 due to Eid public holidays.

Operating hours:

  • Monday – Friday           9:30am – 7pm
  • Saturday                       9:30am – 5pm
  • Sunday                         Closed

Key information

Contact us

+971 4 571 7000