Student Service Centre
Student Service Centre offers services to all students (enrolled and graduates). Students can contact the centre for academic, finance, visa or accommodation queries.
|Department||Services provided||Contact details|
|Student Services||Academic enquiries (exams, graduation, etc.)
Student record amendment (programme transfer, extend study duration, reassessment, etc)
Support with enrolment and course registration
Student ID cards
|Current students: log an enquiry 'AskHWU'
Alumni/graduates/third party: firstname.lastname@example.org
Phone: +971 4 571 7000 ext 6
|Finance||Tuition fee payment (cash, cheque, credit card)
Other additional fee payment (cash, cheque, credit card)
|Current students: log an enquiry ‘’AskHWU”
Alumni/graduates/third party and Inactive: Financeemail@example.com
Phone: +971 4 571 7000 ext 4
|Visa||Visa documents submission and collection
Passport & Emirates ID collection
Phone: +971 4 571 7000 ext 3
Where to find us
Student Service Centre is located on the first floor of the Heriot Watt Dubai Campus, Knowledge Park.
- Monday – Friday: 09:30 - 19:00 (Visa and Finance closes at 17:00)
- Saturday: 09:30 – 17:00 (Visa and Finance closed on weekends)
- Sunday: Closed