Student Service Centre
Student Service Centre offers services to all students (enrolled and graduates). Students can contact the centre for academic, finance, visa or accommodation queries.
| Department | Services provided | Contact details |
|---|---|---|
| Student Services | Academic enquiries (exams, graduation, etc.) Student record amendment (programme transfer, extend study duration, reassessment, etc) KHDA attestations Letters/transcripts Support with enrolment and course registration Student ID cards | Current students: log an enquiry 'AskHWU' Alumni/graduates/third party: student-services-dubai@hw.ac.uk Phone: +971 4 571 7000 ext 6 |
| Finance | Tuition fee payment (cash and credit card) Other additional fee payment (cash and credit card) Payment plans | Current students: log an enquiry ‘’AskHWU” Alumni/graduates/third party and Inactive: Finance-services-dubai@hw.ac.uk Phone: +971 4 571 7000 ext 4 |
| Visa | Visa documents submission and collection Visa letters Passport & Emirates ID collection | Email: dubaivisa@hw.ac.uk Phone: +971 4 571 7000 ext 3 |
Where to find us
Student Service Centre is located on the first floor of the Heriot-Watt Dubai Campus, Knowledge Park.
Operating hours
- Monday–Friday: 09:30–17:00
- Saturday and Sunday: Closed