Student Service Centre
Student Service Centre offers services to all students (enrolled and graduates). Students can contact the centre for academic, finance, visa or accommodation queries.
| Department | Services provided | Contact details |
|---|---|---|
| Student Services | Academic enquiries (exams, graduation, etc.) Student record amendment (programme transfer, extend study duration, reassessment, etc) KHDA attestations Letters/transcripts Support with enrolment and course registration Student ID cards | Current students: log an enquiry 'AskHWU' Alumni/graduates/third party: student-services-dubai@hw.ac.uk Phone: +971 4 571 7000 ext 6 |
| Finance | Tuition fee payment (cash and credit card) Other additional fee payment (cash and credit card) Payment plans | Current students: log an enquiry ‘’AskHWU” Alumni/graduates/third party and Inactive: Finance-services-dubai@hw.ac.uk Phone: +971 4 571 7000 ext 4 |
| Visa | Visa documents submission and collection Visa letters Passport & Emirates ID collection | Email: dubaivisa@hw.ac.uk Phone: +971 4 571 7000 ext 3 |
Where to find us
Student Service Centre is located on the first floor of the Heriot-Watt Dubai Campus, Knowledge Park.
| Days | Student Services | Visa | Finance |
|---|---|---|---|
| Monday - Friday | 09:30 - 19:00 | 09:30 - 18:30 | 09:30 - 19:00 |
| Saturday | Closed | Closed | Closed |
| Sunday | Closed | Closed | Closed |
| Days | Student Services | Visa | Finance |
|---|---|---|---|
| Monday - Friday | 09:30 - 19:00 | 09:30 - 14:00 | 09:30 - 17:00 |
| Saturday | 09:30 - 17:00 | Closed | Closed |
| Sunday | Closed | Closed | Closed |
Apply for MoHESR attestation
Please be advised that we are currently experiencing technical issues with the MOHESR attestation process through the university. To avoid further delays and ensure that your application can be processed as soon as possible, we recommend that you apply directly through MOHESR rather than submitting your application through the university.
We apologise for any inconvenience this may cause and appreciate your understanding.
Graduates of CAA accredited programmes, can now apply for official attestation by the Ministry of Higher Education and Scientific Research online. Please fill out the form below.
Please check the CAA accredited programmes website for your programme before applying
A fee of AED 100 is applicable for the attestation service.