Refunds and disclaimer


If you submit an application to attend a graduation ceremony and subsequently receive information which indicates you are not eligible, you will be entitled to a refund of any payments you made.

If you submit an application to attend a graduation and subsequently change your order, you will not receive a refund for any tickets purchased if this change is made after the application deadline. 

Tickets are non-refundable except in the circumstance outlined above.  Refunds will not be issued for non-attendance.  This includes, but is not exclusive to, Covid related non-attendance whether illness or isolation and visa related issues.

Requests for refunds on gown hire fees should be made directly with the gown suppliers. Please ensure you are aware of the refund policy.


Postponement, Cancellation and Rescheduled Graduation Ceremonies

Heriot-Watt University will use its best endeavours to keep to the scheduled dates, times and venues for graduation ceremonies. However, due to circumstances outside the control of the University, ceremonies may be delayed, relocated to another venue or postponed. Please note, the schedule of ceremonies is based upon student attendance. In the event that a ceremony is over or under subscribed, arrangements may be made to change the time of your ceremony.

The University also reserves the right to cancel any graduation ceremony and reception for reasons beyond its control.  Circumstances may include, but are not limited to: fire, flood, or any other incident that renders the venue unsafe to use; terrorist act (or threat of terrorist act); natural disaster; pandemic or a period of national mourning.

Where any of these circumstances occur, Heriot-Watt University is not responsible for any inconvenience, losses or costs that may be occasioned by such event. 

Publication of Names/Awards

In accordance with the University's Academic Regulations the University publishes the name of each graduate attending a ceremony along with their degree title in the graduation programme. The University also releases this information to local newspaper(s) in the UK for publication.  If you do not wish information about your award to be published please click OPT OUT when applying to graduate.

Please note that award classifications and distinctions will not be published for any Undergraduate and Postgraduate Taught awards.

Video and images used for promotional purposes

Please note that the University may film and photograph graduation events for promotional purposes.