Enrolment contacts

Students who have their HWU login details, can now receive support by submitting enquiries through the student portal. Please ‘Log an enquiry’ via the AskHWU tile in your student portal.

New students without their HWU login details can contact:

Student Service Centre - UK Campuses


Student Service Centre - Dubai Campus


Student Service Centre - Malaysia Campus


For more specific enquiries including research students and online students, please use the contacts below.




School of Engineering and Physical Sciences

Undergraduate and Postgraduate Taught UK eps-student-support@hw.ac.uk 
  Postgraduate Research pgr.eps@hw.ac.uk
  CDT in Applied Photonics cdtphotonics@hw.ac.uk
  CDT in Robotics and Autonomous Systems anne.murphy@hw.ac.uk
  Online students


School of Social Sciences

Undergraduate and Postgraduate Taught UK

  Postgraduate Research C.A.Murray@hw.ac.uk
  Online students idl.soss@hw.ac.uk
School of Energy, Geoscience, Infrastructure and Society Undergraduate and Postgraduate Taught UK egis-student-support@hw.ac.uk
  Postgraduate Research egis-pgr-students@hw.ac.uk
  Online students egis-idl-enquiries@hw.ac.uk
School of Mathematical and Computer Sciences Undergraduate and Postgraduate Taught UK macs-student-support@hw.ac.uk 
  Postgraduate Research Rebecca.Wallace@hw.ac.uk
School of Textiles and Design All students tex-student-support@hw.ac.uk
Learning and Teaching Academy All students


ALP students should contact their Approved Learning Partner regarding any queries.