Enrolment contacts

Students who have their HWU login details, can now receive support by submitting enquiries through the student portal. Please ‘Log an enquiry’ via the AskHWU tile in your student portal.

New students without their HWU login details can contact:

Student Service Centre - UK campuses


Student Service Centre - Dubai Campus


Student Service Centre - Malaysia Campus


Specific enquiry points
School Level Email
School of Engineering and Physical Sciences Undergraduate and Postgraduate Taught UK eps-student-support@hw.ac.uk
  Postgraduate Research pgr.eps@hw.ac.uk
  CDT in Applied Photonics cdtphotonics@hw.ac.uk
  CDT in Robotics and Autonomous Systems h.thompson@hw.ac.uk
  Online students eps-dl@hw.ac.uk
School of Social Sciences Undergraduate and Postgraduate Taught UK soss-student-support@hw.ac.uk 
  Postgraduate Research soss.pgrstudent@hw.ac.uk
  Online students idl.soss@hw.ac.uk
School of Energy, Geoscience, Infrastructure and Society Undergraduate and Postgraduate Taught UK egis-student-support@hw.ac.uk
  Postgraduate Research egis-pgr-students@hw.ac.uk
  Online students egis-idl-enquiries@hw.ac.uk
School of Mathematical and Computer Sciences Undergraduate and Postgraduate Taught UK macs-student-support@hw.ac.uk 
  Postgraduate Research Rebecca.Wallace@hw.ac.uk
School of Textiles and Design All students tex-student-support@hw.ac.uk
Learning and Teaching Academy All students PGCertTL@hw.ac.uk

ALP students should contact their Approved Learning Partner regarding any queries.