Enrolment contacts
Students who have their HWU login details, can now receive support by submitting enquiries through the student portal. Please ‘Log an enquiry’ via the AskHWU tile in your student portal.
New students without their HWU login details can contact:
Student Service Centre - UK campuses
Student Service Centre - Dubai Campus
student-services-dubai@hw.ac.uk
Student Service Centre - Malaysia Campus
For more specific enquiries including research students and online students, please use the contacts below.
| School | Level | |
|---|---|---|
| School of Engineering and Physical Sciences | Undergraduate and Postgraduate Taught UK | eps-student-support@hw.ac.uk |
| Postgraduate Research | pgr.eps@hw.ac.uk | |
| CDT in Applied Photonics | cdtphotonics@hw.ac.uk | |
| CDT in Robotics and Autonomous Systems | anne.murphy@hw.ac.uk | |
| Online students | eps-dl@hw.ac.uk | |
| School of Social Sciences | Undergraduate and Postgraduate Taught UK | soss-student-support@hw.ac.uk |
| Postgraduate Research | C.A.Murray@hw.ac.uk | |
| Online students | idl.soss@hw.ac.uk | |
| School of Energy, Geoscience, Infrastructure and Society | Undergraduate and Postgraduate Taught UK | egis-student-support@hw.ac.uk |
| Postgraduate Research | egis-pgr-students@hw.ac.uk | |
| Online students | egis-idl-enquiries@hw.ac.uk | |
| School of Mathematical and Computer Sciences | Undergraduate and Postgraduate Taught UK | macs-student-support@hw.ac.uk |
| Postgraduate Research | Rebecca.Wallace@hw.ac.uk | |
| School of Textiles and Design | All students | tex-student-support@hw.ac.uk |
| Learning and Teaching Academy | All students | PGCertTL@hw.ac.uk |
ALP students should contact their Approved Learning Partner regarding any queries.