Emergency procedures and guidance

Please see the health and safety guidance leaflet for Dubai.

In the event of an emergency situation you should call for assistance by:

Contacting Reception by dialling extension number 8701; or
Contacting Admin Office by dialling extension number 8652.

The staff who answer are trained in dealing with emergency situations. You must stay calm at all times. Depending on the situation you will be asked a number of relevant questions, which will enable them to evaluate the situation and initiate the appropriate response.


If you find, or suspect that there is a fire, you should immediately raise the alarm by activating the nearest manual call point.

Do not attempt to fight the fire. Close doors in the immediate vicinity and follow the nearest escape route to the assembly point. Tell the Fire Marshall at the assembly point that you raised the alarm.

Emergency first aid

If a situation arises whereby someone is seriously injured or becomes ill you must treat this as an emergency. Use the nearest telephone to contact Reception by dialling extension number 8701.

Useful contacts

Emergency services numbers:

Police - 999
Fire (Civil Defence) - 998
Ambulance - 997

Key information

Health and Safety Services

+44 (0)131 451 3900