Accommodation Payments

Before you arrive

To secure your accommodation you must:

1. Accept your accommodation offer online via the Accommodation Portal
2. Pay an advance rent payment equivalent to four weeks' rent within 48 hours of accepting your offer. This is not a deposit and pays for your first 4 weeks rent.

If you experience difficulties paying online, please contact halls@hw.ac.uk.

By accepting an accommodation offer, you agree to pay your accommodation fees in full or by instalments in accordance with your contract. Failure to pay accommodation fees is a breach of your tenancy agreement.

Students from England, Wales and Northern Ireland - free semester accommodation

Students from England, Wales and Northern Ireland are eligible for:

17 weeks free accommodation in:

• Traditional Ensuite rooms (Edinburgh Campus), or
• Contemporary Standard rooms (Scottish Borders Campus).

The discount will be applied after your arrival and enrolment. Any remaining balance can then be paid in full or by instalments.

After arrival and accommodation check in

Once you have arrived and checked into your accommodation we will add your accommodation invoices onto your student finance account. You have two options of payment:

• Pay your remaining accommodation fees in full, or
• Set up monthly instalments by recurring card payment.

Your advance rent fee will be deducted from your accommodation invoices automatically.

Accommodation fees can be managed through the MyHWU app or the University's Online Payment Service not through the Accommodation Portal.

Payment Options by Student Type

All students can pay in full at the start of their tenancy within 30 days of arrival. Alternatively, instalment plans can be set up as noted below.

Students staying for Semester 1 only must pay their accommodation fees in full. Monthly instalments are not available.

How instalments are calculated

Your monthly instalment amount is calculated as:

(Total accommodation fee – Advance Rent Payment) ÷ Number of Instalments.

Instalment amounts are shown within the accommodation types on our webpages.

Paying on Behalf of a Student

Students can authorise a parent, guardian or other third party to view and pay accommodation charges on their behalf.

To set this up:

1. Log in to the Online Payment Service.
2. Add the third party's email address.
3. Create access credentials and select which charges they can view (accommodation and/or tuition fees).
4. Save the account details.

The third party will receive an email with instructions on how to access the payment system.

Students can update, revoke or reset third-party access at any time through the Online Payment Service.

Difficulty paying for your accommodation

If you are struggling to pay for your accommodation, please get in touch as soon as possible, support may be available.

1. Email Halls@hw.ac.uk

2. Contact our Finance team accountsreceivable@hw.ac.uk

3. Apply to the Hardship Fund