In the modern world performance measures are a fact of life. Wherever you work, live and play, Critical Success Factors, Key Performance Indicators, League Tables and Performance Measures and their various derivatives are commonplace. But how do we design effective performance measurement systems, and, more importantly, how do we use them for sustainable results?
There is a growing demand for graduates who have the skills and knowledge to develop and implement business performance measurement and management systems across different socio-technical settings.
This programme will build knowledge in the field of business performance management and develop expertise in the frameworks, methods, tools and techniques that are commonly used in practice. It will cover both the technical and social aspects of managing the performance of organisations from across the industrial, commercial and public sectors.
Students will develop a critical understanding of the traditional and emerging organisational models and social trends, and develop an understanding of leadership and communication for effective business performance management.