Graduation refunds and feedback
If you submit an application to attend a graduation ceremony and subsequently receive information which indicates you are ineligible for graduation, you will be entitled to a refund of your graduation fees and any payments you made for additional guest tickets.
Guest tickets are non-refundable except in the circumstance outlined above.
Requests for refunds on gown hire fees should be made directly with the gown suppliers.
We aim to provide the highest possible levels of service and would welcome your feedback to assist us in achieving this aim. Please give us your comments and complete this Graduation Survey after your ceremony.
Heriot-Watt University will use its best endeavours to keep to the scheduled dates and venues for graduation ceremonies. However, due to circumstances outside the control of the University, ceremonies may be delayed, relocated to another venue or postponed. In some instances, where a ceremony is over-subscribed, arrangements may be made for an additional ceremony to take place. Where any of these circumstances occur, Heriot-Watt University is not responsible for any inconvenience or costs that may be occasioned by such event.
Video and images used for promotional purposes
Please note that the University may film and photograph graduation events for promotional purposes.