We are a team of experienced AV integration specialists, providing the University and its partners with a range of services on all things audiovisual.

What we do.

  • Design technology rich environments for learning, teaching, meetings & events.
  • Set technical and environmental standards for Heriot Watt’s learning, teaching, meeting & event venues.
  • Help staff, students and partners to select the most appropriate technology for their particular requirement.
  • Help our customers to obtain best value when investing in AV or communications technology.
  • Provide advice on the use of AV and communications technology in a wealth of situations and scenarios.
  • Manage and maintain 3000+ devices in 350+ installations across Heriot Watts’ UK campuses.
  • Manage and maintain digital signage infrastructure for our UK campuses. 
  • Provide support and manage technical arrangements for internal, external & public events hosted at Heriot Watt.

Contact us. 

Emergency help: call [0131 451] 3019.

Advice: Email any of the team directly using the contact details below. 

Support enquiries or fault reporting: Email ISHelp@hw.ac.uk.

User guidance: Visit our Intranet page.