Telephone/Email

Contact details per campus
Campus Library Support IT Support
Dubai DubaiLibHelp@hw.ac.uk
+971 4435 8663
+971 4435 8665
Dubaihelpdesk@hw.ac.uk
+971 4435 8681
+971 4435 8682
+971 4435 8683
Edinburgh General enquiries
ServiceDesk@hw.ac.uk
+44 (0) 131 451 3577

Specific enquiries
libhelp@hw.ac.uk

ithelp@hw.ac.uk
+44 (0) 131 451 4045

Tell-IS
Email: Tell-IS@hw.ac.uk
iMessage: tellhwuIS@icloud.com
Text: Text TELL and then your message to 07950081076
Independent Distance Learners (IDL) libhelp@hw.ac.uk
+44 (0) 131 451 3577
ithelp@hw.ac.uk
+44 (0) 131 451 4045
Malaysia MYlibrary@hw.ac.uk
+603-8894 3640
IS Helpdesk
West Wing, Library Level 2
ithelp@hw.ac.uk
+603-8894 3640
IS Helpdesk
West Wing, Library Level 2
Orkney k.s.thomson@hw.ac.uk

+44 (0) 131 451 8074
carl.mullins@hw.ac.uk

+44 (0) 1856 850605
Scottish Borders General enquiries
SBCServiceDesk@hw.ac.uk
+44 (0) 1896 89 2185

Specific enquiries
SBCLibhelp@hw.ac.uk
+44 (0) 1896 89 2155

helpdesk@borderscollege.ac.uk
+44 (0) 1896 66 2645

Visit us

Address details per campus
Campus Location
Dubai Dubai Academic City
Edinburgh Edinburgh Campus Library
(Cameron Smail Library, Gait 12)
Malaysia Heriot Watt University Malaysia
Orkney The Old Academy, Back Road, Stromness
Scottish Borders Scottish Borders Campus