This category covers general information about how to make contact with the institution. It includes:

  • Name of the University and the address of our principal office
  • Principal and other main locations including campus maps
  • Opening hours of our principal offices, facilities and services
  • Academic year dates
  • Dates of closure of the University
  • University complaints procedures
  • Contact details for serving official documents to the University

The name of the University and the address of our principal office

Vist our Contact us page.

Names of the Principal Officers of our University

Responsibilities of and (work related) biographical details of the people who make strategic and operational decisions about the performance of function and/or delivery of services.

Visit our Governance pages which provides roles, responsibilitiea and contact details about:

Contact Information - How to contact us

Information in this Category currently includes telephone, email and where relevant fax contact information for:

Please visit our general University enquiries for contact information for all our campuses.  Contact information for our Schools can accessed on the Schools webpage.  Our people finder facility is also available.

Principal and other main locations including campus maps

Information in this Category currently includes:

  • Information about all our campuses including campus location, maps, virtual tours and transport advice.

Printed maps and summary campus guides are available from some of our receptions

Opening hours of our principal offices, facilities and services

General office hours of the University are normally Monday to Friday 9.00 am till 5.00 pm; however telephones may be manned outside of these hours or voicemail or answer-phone facilities may be available. Certain services have different opening hours:

Academic year dates/terms

Information in this Category currently includes:

Dates for the current and next academic year available on our Academic calendar which also contains details of Annual holidays and buildings closed days.

University complaints procedures

Information in this Category currently includes: Procedures for students, staff, and external bodies to register complaints.

Official document serving - Contact details

Official documents should be directed to:

Ms Ann Marie Dalton-Pillay,
Secretary of the University,
Heriot-Watt University
Edinburgh EH14 4AS

Tel: 0131 451 3739
Email: Ann.Marie.Dalton-Pillay@hw.ac.uk