8.14 Student administration and support

This category contains information on how the institution manages the administration and progression of their students from admission to course completion, including student support services. This is a lengthy section which we have split up into 4 discreet areas thereby making the information more accessible. The 4 areas are:

Programmes and enrolment including:
  • Programme information
  • Recruitment and administration
  • Fees and charges
  • Scholarships and bursaries
Registration and learning including:
  • Registration
  • Induction
  • Examinations
  • Progression
  • Graduation arrangements
  • Learning support provision
Student administration including:
  • Student liaison
  • Student records
  • Student discipline
  • Student complaints
Student facilities covering:
  • Student accommodation
  • Student facilities
  • Relationship with the Student Association
  • The Heriot-Watt Student Association