Theme: Leading the Continuous Improvement Journey through Lean Six Sigma

Date: 30th and 31st May 2016

Venue: Heriot-Watt University, Edinburgh campus, Scotland, UK


About the Conference

Lean Six Sigma is an integrated approach of two powerful and complimentary business strategies: Lean Production System and Six Sigma. The purpose of this integrated approach is to achieve a dramatic impact on an organisation’s ability to do the things right first time, leading to higher quality and reliability, higher productivity, faster delivery and lower costs.

The keynote speakers and workshop leaders of this international event are pioneers and leading practitioners of both Six Sigma and Lean Production strategies.

The conference is organised and chaired by Professor Jiju Antony, Professor of Quality Management in the School of Social Sciences at Heriot-Watt University. Professor Antony is also Editor of the International Journal of Lean Six Sigma (IJLSS) and the Associate Editor of the Total Quality Management and Business Excellence journal.  Conference co-chair is Dr Chad Laux, Associate Professor in the Department of Technology, Leadership and Innovation at Purdue University, Indiana in the USA.

Conference Topics, Objectives & Agenda

Specific objectives of this conference include:

  • create an awareness of the prowess of Lean Six Sigma in problem-solving and enhancing competitiveness of an organisation;
  • build a network of individuals, corporations and institutions willing to take a change agent role in leading Six Sigma and Lean strategies;
  • build a quality and cost reduction mind-set for Business Executives and Senior managers through Six Sigma and Lean Principles;
  • share well-proven results for practitioners of Six Sigma, Lean Production System and Lean Six Sigma through presentation of case studies, workshops and tutorials;
  • build a network of industries and academic institutions partnership committed to developing Lean Six Sigma research and training collaboration; and
  • bring in the Best Practice Management of Lean Six Sigma through shared experiences with internationally renowned practitioners and academics

By attending this conference and workshop, delegates would be able to obtain the answers to the following key questions:

  • What is the status of Six Sigma and Lean strategies in organisations today?
  • What critical factors are essential for the successful deployment of Lean Six Sigma?
  • What challenges are to be encountered during the development of Lean Six Sigma implementation and how to overcome them?
  • How to get started on the Lean Six Sigma Journey?
  • How to optimise the bottom-line impact using an integrated strategy?
  • What is my role as an Executive Leader in Six Sigma/Lean programme?
  • What is the role of academicians in the future development of LSS?
  • How can Lean Six Sigma be used for enhancing supply chain performance?
  • How can Lean Six Sigma and Big Data be integrated for creating competitive advantage?
  • What is the role of innovation in Lean and Six Sigma?
Keynote Speaker

Ron Snee, Founder and President of Snee Associates, LLC

Forrest Breyfogle, ASQ Fellow and CEO of Smarter Solutions

Ronald J.M.M. Does, Professor of Industrial Statistics at the Business School of the University of Amsterdam

Tom Foster, Chair and Donald Staheli Professor of Global Supply Chain Management at Brigham Young University

Read more about the keynote speakers


Lean Management Systems - Dr Chad Laux, Dr Heshium Lawrence, Dr Miller

Leadership for Lean Six Sigma - Professor Jiju Antony, Stephen G. Anthony & Alessandro Laurean

Introducing Lean Six Sigma to a Public Private Joint Venture - ACCESS's Journey - Elaine Dykes, Lisa Mowat & Stephen Harper

Who Should Attend
  • Senior Managers
  • Managing Directors and CEOs
  • Business Leaders
  • Six Sigma Professionals
  • Lean Production professionals
  • Quality Professionals
  • Quality and Six Sigma consultants
  • Academics engaged in Quality Management, Six Sigma, Lean and Lean Sigma research
  • Graduate Students/Doctoral students engaged in Six Sigma and Lean related topics
Workshop - Introducing Lean Six Sigma to a Public Private Joint Venture – ACCESS’s Journey

Embedding a Culture of Continuous Improvement

ACCESS is a dedicated company specialising in ICT and Property services, enabling local authorities to focus on delivering core services to their customers and citizens.

Established in 2008, ACCESS is an award winning joint venture between Glasgow City Council and the service company Serco.  It delivers state of the art service solutions, drawing its expertise from both the public and private sectors. Our comprehensive team of ICT and property specialists, frontline procurement, HR and business improvement teams all apply their knowledge and skills, bringing benefits for over 28,000 Council employees; 600,000 citizens & 80,000 school pupils.

By transforming key aspects of service delivery and making improvements to enable smarter working, we help Glasgow City Council to meet the challenges of current times. We help to address the gap between citizen’s increased expectations and decreasing budgets by delivering financial savings through the delivery of innovative, efficient and cost effective service.

To support the transformational change and continual growth of ACCESS, a Service Development function was established in 2014, in order to embed a Continuous Improvement Culture, using methodologies such as Lean Six Sigma.

This workshop will walk you through the Team’s Journey from its set up to where we are today, taking you through its successes, pitfalls, and lessons learned. This will include example projects and how they have benefitted the organisation and its customers.

Contents of the Workshop

  • Who are ACCESS
  • Who are The Service Development Team and what we do
  • Our Journey to embed a Continuous Improvement Culture
  • Critical to Success Factors and Measures
  • Lessons Learned / Evaluation of Performance
  • Example of Lean Six Sigma Projects

Key Learning Outcomes of the Workshop

Delegates will leave with:

  • Understanding of how successful Lean Six Sigma can be in a Service Organisation
  • Key pitfalls to avoid when introducing Lean Six Sigma in a Service Organisation
  • Importance of picking the right people and the right projects
  • How to get people to buy in to a CI Culture Change
  • Why Lessons Learned sessions are important and the benefits of sharing best practice

The Service Development Team

Your speakers today are Elaine Dykes, Lisa Mowat and Stephen Harper, they make up ACCESS’s Service Development Function.

Skilled in many areas before Lean Six Sigma, such as Procurement & Supply Chain, Accountancy, Risk Audit and Internal Controls, Property, Data Management, Application Development. All now trained as Green Belts in LSS, along with Change Management. The Multi Skilled team bring a host of talents to the table before they embarked on the ACCESS CI Journey. Elaine, Stephen and Lisa will also share their personal journey with LSS and how it has changed the way they think and what challenges they had to overcome on the way.

Workshop - Lean Management Systems

Lean initiatives often fail to create a learning culture as a foundation for improvement.  The human centered design goes beyond the Taylorism idea that production is singularly utilized for competitive gain to the human centered approach where lean techniques are applied throughout the organization.  This workshop will introduce the leaner to the traits of a lean learning approach focused on sustainability of performance. The workshop is designed to be modular where elements are standalone but in whole, add up to a holistic lean system

Contents of the workshop

  • Introduction to Lean
  • Lean Business Process Management
  • Adaptive work for Lean Leadership
  • Creating Lean Standardized Work
  • Lean Visual Management Systems
  • Maturity Models for Process Management


Dr Chad Laux

Dr. Chad Laux is an Assistant Professor in the Technology Leadership & Innovation Department at Purdue University in West Lafayette, Indiana. Chad teaches courses on Lean Six Sigma, Food Quality Management Systems and Research Methods for Six Sigma. His research interests include: Lean Six Sigma, food insecurity and defense, quality management systems. Chad is a Six Sigma Blackbelt from General Electric, Caterpillar, and the American Society for Quality and has 20 years experience and has numerous publications in the field. Dr. Laux has over a million dollars in funded work from the National Science Foundation, and other Non-government organizations and industry groups.  Chad is a U.S. member to ISO’s TAG 34 for international quality management systems in food safety.  Dr. Laux serves on the FBI’s food defense network, InfraGard. He is an ATMAE (Association of Technology Management and Applied Engineering) Senior Certified Technology Manager co-Chair of the 6th annual conference on Lean Six Sigma for 2016. He is earned his PhD from Iowa State University in 2007.

Dr Heshium Lawrence

Dr. Heshium Lawrence is an Assistant Professor in the Technology Department at The University of Texas at Tyler where he teaches undergraduate/graduate courses in Six Sigma, Total Quality Management and Strategic Sourcing. Heshium is currently in the process of getting his Lean Champion certification.  Dr. Lawrence's professional memberships include the Association of Technology, Management and Applied Engineering (ATMAE). He is a representative for the Industrial Technology/Industrial Management Advisory Committee as well as a board member of the Texas Productivity Center (formerly East Texas Lean Consortium). Dr. Lawrence received his Lean Six Sigma Black Belt Certification in 2012. He is currently the President of ATMAE's national student division and commissioner of the Lean Six Sigma certification board.

Dr Miller

Dr. Miller is professor and chair of the Technology Department at The University of Texas at Tyler. He is a Lean Six Sigma Black Belt and teaches lean courses at the graduate level as well as courses in computer integrated manufacturing. Over the years, Dr. Miller has written or revised more than 20 textbooks in the field of technology. He has also published a number of refereed articles and has made numerous presentations at various national conferences. Dr. Miller has also obtained over a half million dollars in new equipment and software grants.

Dr. Miller is also the chair of the Association of Technology, Management, and Applied Engineering (ATMAE) Board of Certification where he has developed new certification exams and study guides for the organization’s personal certification programs. He is currently a reviewer of the organization’s journal, conference papers, and proceedings.  Dr. Miller has also served as the president of the ATMAE Manufacturing Division. Throughout the years, Dr. Miller has served on the Society of Manufacturing Engineers (SME) Student Relations Subcommittee and currently serves as the faculty advisor for the university’s student chapter of SME.

Workshop - Leadership for Lean Six Sigma

For organizations to remain successful there must be continual adaptation and improvement of products and services in order to stay ahead of the competition while meeting all stakeholders’ needs. This requires effective leadership throughout the organization. As Lean and Six Sigma both evolve and become more closely intertwined within organizations searching for competitive advantage, the role of leadership to avoid confusion and provide directions becomes ever more essential. Lean Six Sigma (LSS) is a leadership development tool because it provides leaders with strategic methods and tools to improve processes, thereby changing their organizations. LSS leadership requires direction, alignment & inspiration of everyone in the business, a correct set of behaviors and engagement of the workforce and a set of effective management systems. This workshop helps you to understand how this can be brought about. It also gives you a framework of development your own leadership skills and hence that added impetus to create your own great business.

Workshop Contents

  • What is LSS leadership?
  • Traditional Leadership vs LSS Leadership
  • Traits and characteristics of LSS Leadership
  • Factors that favour and inhibit successful adoption of LSS Leadership
  • LSS Master Black Belt Skills / Curriculum
  • LSS Leadership Self-Assessment Tool


Key Learning Outcomes of the Workshop

Delegates will leave with:

  • an understanding on the Leadership characteristics needed to successfully implement Lean Six Sigma in their organization
  • an understanding of the critical differences between traditional leadership and LSS leadership
  • the knowledge, skills, behaviors and competencies required to create the environment for successful deployment of change – using Lean Six Sigma
  • a self-assessment tool to help them develop their own leadership knowledge, skills and behaviors

Biography of workshop leaders Jiju

Professor Jiju Antony

Professor Jiju Antony is recognised worldwide as a leader in Lean Six Sigma methodology for achieving and sustaining process excellence.  He is a Professor of Quality Management in the School of Social Sciences at Heriot-Watt University, Edinburgh, Scotland.  He founded the Centre for Research in Six Sigma and Process Excellence (CRISSPE) in 2004, establishing the first research centre in Europe in the field of Six Sigma.  He is a Fellow of the Royal Statistical Society (UK), Fellow of the Chartered Quality Institute (CQI), Fellow of the Institute of Operations Management (FIOM), Fellow of the American Society of Quality (FASQ), and a Fellow of the Institute of the Six Sigma Professionals (ISSP).  He has recently been elected to the International Academy of Quality. He is a Certified Lean Six Sigma Master Black Belt and has trained over 1200 people as Lean Six Sigma Yellow, Green and Black Belts from over 20 countries representing over 170 organisations in the last 10 years. 

Professor Antony is currently coaching and mentoring over 20 Lean Six Sigma projects from various companies in the UK ranging from manufacturing, service to public sector organisations including the NHS, City Councils, NHS 24, Police Scotland, ACCESS, Business Stream, Scottish Water and University sectors including University of Strathclyde, University of Nottingham, University of Cork, Ireland and Purdue University, USA.  . 

He has a proven track record for conducting internationally leading research in the field of Quality Management and Lean Six Sigma. Professor Antony has authored over 300 journal, conference and white papers and 8 text books.  He has published over 90 papers on Six Sigma and Lean Six Sigma topics and is considered to be one of the highest in the world for the number of Six Sigma publications. Two of his papers published in 2002 entitled (Critical Success Factors for the successful implementation of Six Sigma projects in organisations and Key Ingredients for the effective implementation of Six Sigma program) have the highest citations making them the most referred to papers in the world in the field of Six Sigma.

He has been successful in generating over £12 million worth of research money from various research funding bodies in the UK and abroad. He is the founder of the International Conference on Six Sigma and is also the founder of the International Conference on Lean Six Sigma for Higher Education. He was the past Editor of the International Journal of Six Sigma and Competitive Advantage and is currently serving as the Editor of the International Journal of Lean Six Sigma and Associate Editor of the TQM and Business Excellence Journal (Europe’s top ranked Quality Management Journal). He is currently supervising the Vice President of Innovation in Google, Vice President of Barclays, CEO of the Institute of Six Sigma Professionals, UK and Operations Director of Seafood Scotland for their PhD projects.

He has been a keynote speaker for a number of international conferences including ASQ’s Annual Lean Six Sigma Conference in Phoenix, USA. Professor Antony has worked on a number of consultancy projects with several blue chip companies such as Rolls-Royce, Bosch, Parker Pen, Siemens, Ford, Scottish Power, Tata Motors, Thales, Nokia, Philips, General Electric, NHS, Glasgow City Council, ACCESS, University Sectors and a number of Small and Medium Sized Enterprises. He has been appointed as the Strategic Advisor for Continuous Improvement within Police Scotland.

Stephen G. Anthony Stephen Anthony

Stephen G. Anthony is recognized as one of the best master black belts in the UK and currently heads the Institute of Six Sigma Professionals – the only dedicated accreditation body in the UK for Lean Six Sigma.  Stephen has mixed academic rigor with over 20 year’s industrial manufacturing experience.

He is currently researching a PhD in the areas of academic leadership and Lean Six Sigma – specifically developing a maturity model to allow academic institutions to benchmark their own CI initiatives and change management programs against best in class.

He is currently mentoring over 50 green and black belts here in the UK, and typically each year works with over 100 six sigma professionals improving their organizations’ competitiveness through the elimination of waste and variation. Before becoming a consultant, mentor and guest speaker, Stephen worked in the Steel, Coal and Soft Drinks industries as an engineer and production manager and brings several humorous stories from this experience into his presentations and always engages and entertains.

Alessandro LaureanAlessandro Laurean

Alessandro joined Google in 2010 and currently leads the process improvement team within the AdWords division that serves small and medium size business customers worldwide. In this role, he helps designing and maintaining efficient business processes.

Before joining Google, Alessandro served as a Lean Six Sigma Master Black Belt at Hertz Rent-A-Car Europe, delivering process re-engineering for the European Operations.

Alessandro earned a bachelor degree in Statistic from University of Rome “La Sapienza”, and an MBA from University College Dublin; he is currently pursuing a Ph.D. in engineering management at University of Strathclyde Glasgow. He has published a number of academic papers on the topic of process improvement and Lean Six Sigma.

Call for Papers

The Sixth International Conference on Lean Six Sigma would like to invite papers for the following four Themes. Each Theme will be led by a leading academic or practitioner carefully chosen by the conference committee.

  • Theme A: Lean Six Sigma for Manufacturing Industry
  • Theme B: Lean Six Sigma for Service Industry
  • Theme C: Lean Six Sigma for Public Sector organisations
  • Theme D: Lean Six Sigma for Small and Medium Sized Enterprises
  • Theme E: Lean Six Sigma, emerging trends and miscellaneous applications

Paper Submission

The basis for acceptance of papers is that they are relevant and make a contribution to the current literature of Six Sigma, Lean Production strategy, Lean Six Sigma, Quality Engineering, Quality Management, etc.  Authors are invited to submit an abstract of 300 words or less to the scientific co-ordinators. All conference abstracts will be double-blind reviewed by the members of a Scientific Committee to ensure their academic rigour, practical significance to industrial arena and value to existing literature. Each abstract should have a separate title page that includes title of the paper, author name/s, affiliation/s, full contact addresses including fax, phone and e-mail. Your abstract must include 5 to 8 key words that capture the contents of your paper. For multiple authors, please indicate clearly to whom correspondence should be made. Authors must register for and attend the conference if their submission is accepted. We encourage electronic mail submission in Microsoft Word. Once the abstract is accepted, the authors are encouraged to submit the full paper. Please note that we strongly suggest all authors to follow structured abstract. Please see the links below on abstracts and papers for guidance:

  1. How to write a structured abstract
  2. How to write a full paper

Papers should be typed on standard A4 pages using 12 point Times New Roman typeface or equivalent in MS Word. Final manuscripts should be limited to 3000 words in length, single spaced with double space between paragraphs. Authors’ names, affiliations and e-mail address should be provided after the title. The title must be bold-faced and centred in upper/lower case. Figures and Tables should be sized to scale and labelled with a caption centred under the Figure or Table. It is preferable to have the figures and tables included in the text but if this is not possible, please place all Figures and Tables at the end of the text (after References) and ensure that a place-mark is inserted in the body of the text (e.g. “Insert Figure 1 here” or “Insert Table 1 here”). It is strongly advised to use Harvard style of referencing throughout the paper.

Here are some examples:

For books:

Phadke, M.S. (1989), Quality Engineering Using Robust Design, Prentice-Hall International, Englewood Cliffs, NJ

For book chapters:

Bessley, M. and Wilson, P. (1999), Marketing for the Production Manager, in Levicki (Ed.), Taking the Blinkers off Managers, Broom Reim, London, pp. 29-33.

For journal articles:

Montgomery, D.C. (1992), The Use of Statistical Process Control and Design of Experiments in product and process improvement, IIE Transactions, Vol.24, No.5, pp. 4-17.


All accepted papers will be published in the Conference Proceedings. The organising committee and technical committee members will encourage selected authors to submit their papers for review to the International Journal of Lean Six Sigma. The conference chair and co-chair will also be exploring opportunities to develop a special issue in other quality management related journals such as TQM Journal, International Journal of Quality and Reliability Management and TQM and Business excellence.

Key Dates
Deadline for submission of abstract Friday 8th January 2016
Notification of acceptance of abstract Friday 22nd January 2016
Deadline for submission of full paper Friday 4th March 2016
Notification of acceptance of full paper Friday 25th March 2016
Latest date for submission of conference paper (with final changes) Friday 22nd April 2016

In the first instance it is always worthwhile trying the business school executive rooms, conviently located on campus, to check availability and obtain rates please contact them on

Please also see our list of local hotels.


Becoming a sponsor of the Sixth International Conference on Lean Six Sigma will reinforce your company’s position as a leading player in Lean and Six Sigma strategies and provide you with access to high quality audiences; including academics and business leaders, as well as a host of Lean Production and Six Sigma professionals, and a new generation of PhD students and research fellows.

Current sponsors for the event include Minitab the leading provider of software and services for quality improvement and statistics education, ACCESS, Purdue Univeristy and the institute of Six Sigma Proffessionals UK.

Minitab Minitab
Institute of Six Sigma Professionals SSP
Purdue Univeristy, USA
Heriot-Watt University

For further information about sponsoring the conference please contact Professor Jiju Antony, Conference Chair


Online registration for the conference is now open.

Further Details

All queries related to the conference, submission of abstracts and full papers must be forwarded to either Professor Jiju Antony ( or Dr Chad Laux (