Theme:  Leading the Culture of Operational Excellence in Higher Educations through Lean Six Sigma

Date:  25th and 26th May 2017

Venue:  Purdue University, West Lafayette, Indiana, USA


The International Conference on Lean Six Sigma (LSS) for Higher Education was founded by Professor Jiju Antony in 2013. The conference has attracted over 200 academics from over 25 countries since then. The fourth International Conference on Lean Six Sigma (LSS) for Higher Education will explore the development of Operational Excellence culture in Higher Education Institutions (HEIs) through the deployment of Lean Six Sigma. LSS is a powerful operational strategy that increases process performance, resulting in enhanced customer satisfaction and improved bottom line results in hard savings. The objective of LSS is to transform the HEIs from separate reactive operations, which are generally functionally oriented, into cross-functional process-focused organizations to meet the demands of 21st century education. Although a number of manufacturing and service organizations are utilizing the power of this integrated methodology, Higher Education Institutions have been slow to introduce and develop this operational excellence methodology.

There is a clear misconception across many public sector organizations that Lean Six Sigma is suited solely to manufacturing companies. However, the situation within the HE sector is very similar to that of firms within the manufacturing and service sector - facing fierce competition, limited budget availability, greatly reduced public funding, and students adopting a consumer approach to their learning. This conference aims to highlight that both Lean and Six Sigma have a role to play in developing HEIs processes by improving operational efficiency and creating a student-centric approach for higher education to better fulfil the educational mission.

Conference Objectives

The specific objectives of the conference are as follows:

  • Build a network of individuals from HE sector organizations and academic institutions willing to take a pioneering role in promoting Six Sigma and Lean business process improvement methodologies
  • Build an efficiency mindset for Senior Administrators in the HE sector to Champion Six Sigma and Lean methodologies through tools and techniques
  • Share case studies of Lean and Six Sigma methodologies in the HE sector
  • Share experiences on continuous improvement journeys from practitioners across HEIs in different countries
  • Critically assess the current status of Lean and Six Sigma applications in the HE sector. This may include the challenges, success factors, failure factors and leadership models for the successful deployment of Lean and Six Sigma methodologies

Conference Topics

With an exciting theme for the upcoming conference, we invite paper submissions on relevant topics, including, but not limited to:

  • Lean for improving efficiency of HE sector/Further Education
  • Six Sigma for improving effectiveness in HE sector/Further Education
  • Lean Six Sigma for HE sector
  • ISO 9001 for HE sector
  • Kaizen for HE sector
  • Leadership for HE sector
  • TQM for HE sector
  • EFQM/ MBNQA/Other Business Excellence Models for HE
  • Tools and techniques for improving business processes within the HE sector
  • Process Excellence Sustainability Model/Framework for HE Sector
  • Maturity Models for Lean/Six Sigma in HE Sector
  • Design for Six Sigma/Design for Lean Six Sigma and its applications in HE sector
  • Six Sigma and Big Data
  • Voice of the Customer Analysis in HEIs (QFD, Kano Model, etc.)
  • Literature Review on quality related topics in the context of HE sector

Who should attend this conference?

  • Vice Chancellors, Deans & Head of Departments of HEIs
  • Senior Managers in HEIs
  • Academics and Researchers engaged in Lean/Six Sigma/Lean Six Sigma
  • Directors of Support/Administrative sections of Faculty/Schools
  • Six Sigma Professionals
  • Lean Professionals
  • Quality Management Professionals
  • Quality and Six Sigma consultants

Key Dates

Deadline for submission of abstract:  16 December 2016

Notification of acceptance of abstract:  13 January 2017

Deadline for submission of full paper:  17 March 2017

Notification of acceptance of full paper:  14 April 2017

Latest date for submission of conference paper (with final changes):  28 April 2017

Sponsorship Opportunities

Becoming a sponsor of the Fourth International Conference on LSS for Higher Education will reinforce your company’s position as a leading player in Lean and Six Sigma strategies and provide you with access to high quality audiences; including academics and business leaders, as well as a host of Lean Production and Six Sigma professionals, and a new generation of PhD students and research fellows

Please email any enquiries related to the conference, paper abstracts and paper submissions to Professor Jiju Antony (Conference Chair): or Dr. Chad Laux (Conference co-chair:  / Dr. Beth Cudney (Conference co-chair:

Conference Committee

Conference Chair:
Dr. Jiju Antony, Professor of Quality Management
Department of Business Management
School of Social Sciences
Heriot-Watt University, Edinburgh, Scotland, UK


Conference Co-chairs:

Dr. Chad Laux
Associate Professor of Technology, Leadership and Innovation
Purdue University
Indiana, USA


Dr Elizabeth Cudney

Associate Professor, Engineering Management and Systems Engineering

Missouri University of Science & Technology, Rolla, USA