Terms and Conditions

Confirmation

Confirmation that a short course or event will definitely go ahead will be sent to delegates two weeks before the course start date.  Participants should note that courses will only run with a minimum number of registrations and the University reserves the right to cancel if this number is not reached by the deadline.

 

Travel and Accommodation Arrangements

Travel bookings made prior to receiving confirmation that a short course will proceed, will be at the participants own risk.  Heriot-Watt University will not be held liable for any costs associated with travel or accommodation if a course is cancelled.

 

Payment

Payment can be made through our registration platform or alternatively we can issue an invoice at the time of booking.  All fees must be paid, in full, 14 days before the short course start date.  Payment of an invoice can be made by Bank Transfer.

For late bookings, payments must be made on, or, by the course start date,

 

Cancellation Policy

Cancellations made up to 4 weeks prior to the start of a course will receive a full refund.

Cancellations made up to 2 weeks prior to the start of a course will incur a 50% cancellation charge.

After this date, fees will not normally be refunded.  Notice of cancellation must be received in writing by letter or email.  All telephone cancellations must subsequently be confirmed in writing prior to this deadline.  Action will normally be taken to recover that proportion of the fee due at the time of cancellation.

In the event that a participant cannot attend, short course places are transferable.  However, participants may be asked to pay any increase in course fees that apply.

In exceptional circumstances, Heriot-Watt University reserves the right to cancel any course at short notice.  If a course is cancelled, fees will be transferable or refunded in full.  Heriot-Watt University will not be held liable for participants travel or accommodation costs where a course is cancelled.