Dates of the next Sales & Operations Planning course will be uploaded soon.
This half-day course, delivered by Professor Umit Bititci, will build awareness of the basic principles that underpin sales and operations planning.
All organisations suffer from a greater or lesser degree of uncertainty between demand side and supply side of their operations. This uncertainty, if not effectively managed will negatively impact business performance through poor customer service, high inventories, loss of competitiveness and reduced productivity. Sales and Operations Planning is the management decisions and planning process employed to minimise and manage this uncertainty. In Sales and Operations Planning, the process of planning and learning is more critical than the accuracy of the plan itself.