Student satisfaction levels remain high



Student satisfaction levels at Heriot-Watt remain above 84% according to an influential annual study published today.

The National Student Survey 2020 (NSS) ranks the University in 45th place out of 122 UK universities and 12th in Scotland for the overall student experience.

A number of subject areas scored particularly high including Physics and ‘Others in Engineering’, both of which have been ranked first in the UK, with all respondents saying they were satisfied.

Overall, at least 90% of students said they were satisfied with their course in nine of our 24 subject areas, underlining the beneficial learning and teaching experience offered by the University.

Professor Richard Williams, Principal and Vice-Chancellor of Heriot-Watt University, gave his reaction to the survey, saying: “Our students are at the heart of everything we do and we aim to provide the very best environment, state-of-the-art facilities and access to influential industry partners in support of their learning.

“While there is always more we can do, I am pleased that student satisfaction levels remain above 84%. This is testament to the effort and commitment of everyone at Heriot-Watt. I would like to take this opportunity to thank both our students for taking part in the survey and our staff who have invested so much in every aspect of student life here.”

The NSS is an annual study of nearly half a million students across the UK with results used to drive improvements across students' academic experience.

The NSS 2020 results from final year undergraduate students across the UK are available to view online.


Craig McManamon

Job title
Communications officer