FAQs

The priority of the University is the health and wellbeing of all its students, staff and their families.

Information for students and staff can be found on the internal sharepoint site.

Health authority advice

Further advice can be found from the following local health authorities:

UK

UAE: Dubai Health Authority

Malaysia: Ministry of Health Malaysia

Daily situation updates are available from the World Health Organization, as well as the Foreign and Commonwealth Office’s latest official travel advice.

COVID-19: Information and advice

Get NHS advice about COVID-19, including symptoms, testing, vaccination and self-isolation.

As this is a new virus, we do not know exactly how it spreads from person to person, but similar viruses can be spread by cough or sneeze droplets. A complete list of coronavirus symptoms can be found on the NHS website

Protect yourself and others:

  • stay 1 metre away from other people
  • wash your hands thoroughly, regularly and as soon as you get home
  • wear a face covering on public transport, in shops, libraries, museums and community centres (mandatory) and in enclosed public spaces
  • self-isolate if you have symptoms and book a test

For latest advice, see The Scottish Government website, NHS guidelines and https://youtu.be/bQCP7waTRWU

Self Isolation

Those who test positive for Covid will still be advised to isolate for 10 days but there is now an option to end isolation after seven days as long as you have no fever and record two negative lateral flow tests. One must be no earlier than day six days after testing positive and the other must be at least 24 hours after that.

Close contacts of positive cases, including household contacts, the requirement to self-isolate will be replaced by the requirement to take a lateral flow test every day for seven days. Those who are not fully vaccinated will still be asked to isolate for 10 days and be asked to take a PCR test.

University and college students are asked to test before travelling to term-time accommodation and thereafter twice a week and before socialising with other households.

How do I get tested for COVID-19?

The Scottish Government encourages everyone to test themselves regularly. Please see below for more information.

If you have symptoms of Covid, even if you have taken an LFD test that has produced a positive result, the advice is that you should still book a PCR test. It is only if you have no symptoms and your LFD test is positive that there is no need to take a PCR test.

Lateral flow testing – regular testing without symptoms

  • By ordering online for home delivery.  A box of 7 lateral flow test will arrive within 24-48 hours.  Additional booking slots are added throughout the day
  • At over 1,000 Community Pharmacies.  People will be able to collect one pack of 7 lateral flow tests. Pharmacies can receive a box of around 60 packs of lateral flow tests each day.
  • At over 60 Testing Sites.  People will be able to collect one pack of 7 lateral flow tests from any regional or local test site in Scotland.

PCR testing – if you develop symptoms or are requested to test

  • book a PCR test 
  • The NHS advise that anyone with symptoms of coronavirus should get tested within the first 3 days of symptoms appearing, although testing is effective up until day 5

New employees

I have accepted a job at Heriot-Watt University and I am due to start soon. What should I do?

Wherever it is practical and possible for you to join us on the agreed date, we would love to welcome you! However, each case will need to be decided according to your personal circumstances and the role that you will be taking up.

We have advised our Hiring Managers to contact you and consider with you the following:

Can you travel to the campus from within the UK?
Can you travel to the campus from outside the UK?
Can equipment and home working be set up if required and is equipment available? 
Can online induction, training and pre-hiring activities are completed to ensure aspects like payroll information is uploaded? 
If the answer to all of the above is “yes” then your new line manager will get in touch with HR and Payroll so that your employment can commence.

If the answer to any of the above is “no” or “not sure”, particularly if you require a visa to work in the UK and/or you are not currently in the UK, then your line manager will discuss possible options with HR and Payroll. We may be able to postpone a start date or make other arrangements.

Principal's Coronavirus update

 

University contact information

Coronavirus enquiries

Coronavirus student helpline (10:00-16:00)

  • 0131 451 8899

Safety and security

SafeGuarding

  • 0131 451 3500  (24 hours)

Media enquiries

Craig McManamon

  • Media Relations Officer
  • T: +44 131 451 8099

Susan Kerr

  • Media Relations Officer
  • T: +44 7933 701 010

To send an email to the media team: mediaenquiries@hw.ac.uk
Out of hours: +44 7702 961 005

General enquiries

Please note we are currently operating a reduced main telephone service because of government recommendations. For more information, please visit our main University contact page.

Key information

Main reception

Phone
+44 131 451 3501

Craig McManamon

Job title
Media Relations Officer
Phone
+44 131 451 8099

Susan Kerr

Job title
Media Relations Officer
Phone
+44 131 451 3242