Entitlement to healthcare

Entitlement

Healthcare in the United Kingdom is provided through the National Health Service (NHS). If you are coming to Scotland to study full time, and you live in Scotland legally, you can get health care from the NHS from the day you arrive until one month after your course finishes. This also applies to family members that are here as your dependents.

If you are studying in England then you will qualify for NHS treatment from the beginning of your stay provided that you are undertaking a course that is six months or more.  If your course is less than six months but you are substantially funded by the UK government (at least 35% government funded) then you are also eligible for NHS healthcare. Most health care is free, however, you may have to pay for some services, such as dental treatment. To receive healthcare you need to register with a health centre or General Practitioner surgery (GP).

If your course is less than six months then you might wish to consider taking private health insurance, as medical treatment in the UK can be very expensive. 

For further information on international students' entitlement to healthcare please refer to the NHS website:

Registering with a GP

In the UK you need to register with a GP (General Practitioner) every time you move to a new area.  Once you have found your accommodation you should look for GPs in your area and register with one of them. You shouldn't wait to be ill or require treatment to register. Registering is simple, you only need to visit the local surgery you would like to register with and they will normally ask you to complete a form as well as provide photographic ID (such as your passport), and evidence of your address.

If you are living within the City of Edinburgh boundary, you can register with the University Health Service on campus or with a local GP (proof of study required).  If you are based at the Scottish Borders or Orkney Campus should register with one of the local general practices. Staff at the Campus will be on hand to advise you on this during your enrolment.  If you have any difficulty finding a local GP then you can search based on your UK postcode.  For more information, see the GPs/Family doctors page on the NHS Lothian website.

Please note if you have family with you, both you and your family members should register with the same GP in the area where you are living.

If you are from the European Economic Area (EEA) or Switzerland and you need care, you may be asked to show:

  • your European Health Insurance Card (EHIC)
  • a letter from the university which confirms that you have a place on a full-time course. The letter should say when your course starts and how long it lasts for.
Dentist and opticians

The University Health Centre on the Edinburgh Campus has an NHS dental practice with one full-time dentist.  There are no dental practices at the Scottish Borders or Orkney Campuses. Under the NHS, all adult patients (over 18 years or full-time students over 19) must pay 80% of the cost of their dental treatment.

To find contact details of an NHS dentist in your area, please contact the NHS Lothian board on 0131 537 8424. Alternatively, search for a dentist in your area.  For more information about dental services, please visit the NHS Lothian website.

In Scotland the NHS pay for your eye test but rarely contribute towards the cost of glasses or contact lenses. Search for an optician in your area.

Prescriptions

Since 1 April 2011, prescriptions are currently free of charge in Scotland and £8.05 in England.   Prescriptions issued by the doctor must be taken to a chemist (pharmacist) for dispensing. Search for a pharmacist in your area. However, at the Edinburgh Campus, you can hand in your prescription at the University Health Centre and the medicine will normally be available for collection a few hours later.

Certain medicines for self-administration (e.g. paracetamol, cough syrup) may be bought at local chemists or supermarkets without prescriptions.

If you have any pre-existing medical conditions you can also contact the University Health Service before travelling to the UK for advice on treatment options and support available in the UK, and to check whether it would be worth purchasing a medical insurance policy. For more information, contact the University Health Service.

Accident and Emergency (A&E)

In the UK the emergency services for ambulance, fire and police services can be contacted by dialing 999. Emergency medical help and advice is available 24 hours a day.

If you are ill outside of normal surgery hours and cannot wait until they re-open, you can contact NHS 24 by dialling 111.  They are an online and telephone based service that can answer your questions and offer health care advice.  If you are living on-campus you should contact the Duty Warden or the Control Janitor in the case of emergencies outside of normal surgery hours.

If you are living outside the Campus you should contact your registered doctor first, or if the condition is serious call for an ambulance or go directly to the nearest hospital’s A&E Department.

For further information about A&E in Edinburgh, please visit the NHS Lothian website.  For further information about healthcare, contact the University Health Service.

Private health insurance

If you are studying on a short term course, you may decide to take out private health insurance during your stay in the UK. There are many companies who provide a range of private services. Heriot-Watt is unable to make recommendations about the best private health insurance provider for your needs.