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  1. Third International Conference on Lean Six Sigma for Higher Education

Third International Conference on Lean Six Sigma for Higher Education

Making Higher Education Institutions Efficient and Effective through Lean Six Sigma Deployment

Date: 8th and 9th June 2015

Venue: Heriot-Watt University, Edinburgh, UK


The Third International Conference on Lean Six Sigma for Higher Education will explore the transformation of Higher Education Institutions (HEIs) through the deployment of Lean Six Sigma. Lean Six Sigma is a powerful business strategy that increases process performance, resulting in enhanced customer satisfaction and improved bottom line results in hard cash savings. It has been widely used in industry for over 10 years, but its application in the context of HEI’s is still in the embryonic stages.

There is a clear misconception across many public sector organizations that Lean Six Sigma is suited solely to manufacturing companies, however the situation within the HE sector is very similar to that of firms within the manufacturing and service industry - facing fierce competition, limited budget availability, government funding slashed and students adopting a consumer approach to their learning.

This conference aims to highlight that both Lean and Six Sigma have a role to play in developing HEI’s processes by improving efficiency and creating a student-centric approach for greater student retention.

We are grateful to Minitab, Police Scotland, Simple Improvement, and the Institute for Six Sigma Professionals UK for their sponsorship of this conference.



Online registration for the conference is now open.


Further Information

For enquiries related to the conference programme, paper abstracts and paper submissions contact Professor Jiju Antony:

For general enquiries, contact Peter Gerrard:

Conference topics, objectives and agenda

Conference topics

  • How to improve business process efficiency and effectiveness within HE sector organisations?
  • What is the status of Six Sigma and Lean strategies in the HE sector today?
  • What lessons HEIs can learn from other public sector organisations?
  • How do we know HEIs are ready for LSS?
  • What challenges are to be encountered during the development of these two strategies in the HE sector and how to overcome them?
  • How to get started on the Six Sigma and/or Lean Journey in any HE setting?
  • How do we select the right projects in an HE setting?
  • What is the role of Senior Executives in deploying Lean/Six Sigma within the HE sector?
  • What tools and techniques are relevant for improving efficiency and effectiveness in a HE context?
  • What is the role of Systems Thinking and how do we integrate it with Lean Six Sigma for better process optimization?

Conference objectives

  • Build a network of individuals from HE sector organizations and academic institutions willing to take a pioneering role in promoting Six Sigma and Lean business process improvement methodologies.
  • Build a quality and cost reduction mindset for Senior Executives in the HE sector through Six Sigma and Lean Principles.
  • Share well proven results of Lean and Six Sigma methodologies in the HE sector through presentation of case studies.
  • Bring in the Best Practice Management of Lean and Six Sigma methods by sharing experiences with internationally renowned practitioners and academics.
  • Improve understanding of how to implement and sustain Lean Six Sigma, what works and what does not.
  • Critically assess the current status of Lean and Six Sigma applications in the HE sector. This may include the challenges, success factors, failure factors and leadership for the successful deployment of these two powerful methodologies.

Conference agenda

Conference Agenda (as at 4 May 2015)

Keynote speakers

Dr Theresa Waterbury, Winona State University, USA

Professor Peter Hines, Chairman of SA Partners

Richard R. See, University of Iowa

Read more about the keynote speakers


On the afternoon of Tuesday 9 June there will be three workshops for delegates to select from:

Workshop Workshop Leader
Lean Leadership for Higher Education Professor Bob Emilliani, Central; Connecticut State University, USA
Sustaining your Institutional Lean/Six Sigma programme Richard See, University of Iowa, USA
Academic Leadership for LSS in Higher Education Stephen Anthony, CEO, Institute of Six Sigma Professionals, UK


Who should attend?
  • Vice Chancellors, Deans & Head of Departments of HEIs.
  • Senior Managers in HEIs.
  • Academics and Researchers engaged in Lean/Six Sigma/Lean Six Sigma.
  • Directors of Support/Administrative sections of Faculty/Schools.
  • Six Sigma Professionals.
  • Lean Professionals.
  • Quality Management Professionals.
  • Quality and Six Sigma consultants.
Conference fees

The fee table below contains full details of the conference fees.

Please note all conference fees include:

  • Refreshement breaks and lunch
  • Gala dinner on 8 June
  • CD-ROM of the proceedings
 Package  Industry/Academic rate  Student rate
Conference only
(8 June 2015)
£225 (early bird) *
£175 (early bird) *
Panel discussion and workshops
(9 June 2015)
£150 (early bird) *
£100 (early bird) *
Conference + panel discussion and workshops
(8 and 9 June 2015)
£325 (early bird) *
£250 (early bird) *
Conference + 2-day LSS Yellow Belt training
(8, 10 and 11 June 2015)
£425 (early bird) *
£375 (early bird) *
Panel discussion and workshops + 2-day LSS Yellow Belt training
(9, 10 and 11 June 2015)
£350 (early bird) *
£300 (early bird) *
Conference + panel discussion and workshops + 2-day LSS Yellow Belt training
(8, 9, 10 and 11 June 2015
£525 (early bird) *
£450 (early bird) *


* Early Bird rates apply until Friday 24 April 2015. Registrations received after this date will be charged the full registration rate.

Entry to all sessions is subject to space and availability. Sessions will be filled on a first come first served basis.


Becoming a sponsor of the Third International Conference on LSS for Higher Education will reinforce your company’s position as a leading player in Lean and Six Sigma strategies and provide you with access to high quality audiences; including academics and business leaders, as well as a host of Lean Production and Six Sigma professionals, and a new generation of PhD students and research fellows.

Current sponsors for the event include Minitab, the leading provider of software and services for quality improvement and statistics education, Police Scotland, and the Institute of Six Sigma Professionals UK.

Minitab Minitab logo
Police Scotland
Simple Improvement
Institute of Six Sigma Professionals, UK

For further information about sponosring the conference please contact Professor Jiju Antony, Conference Chair

Conference Committee

Conference Chair

Professor Jiju Antony
Director, Centre for Research in Six Sigma and Process Excellence (CRISSPE),
Department of Business Management, School of Management and Languages,
Heriot-Watt University, Edinburgh, Scotland, UK

Organising Committee

  • Mr Stan Ahmed, Six Sigma Master Black Belt, Lion and Gazelle, UK.
  • Mr Steve Anthony, CEO, The Institute of Six Sigma Professionals (ISSP) (Conference Co-Chair).
  • Dr Ricardo Banuelas, Black Belt, Rolls-Royce, USA.
  • Dr Ken Black, University of Houston Clear Lake, Texas, USA.
  • Dr Shirley Coleman, ISRU, Newcastle University, UK.
  • Dr John Davies, University of Salford, UK.
  • Dr Jacqueline Douglas, Liverpool John Moores University, UK.
  • Dr Jose Arturo Garza-Reyes, University of Derby, UK.
  • Dr E. V. Gijo, Six Sigma Trainer and Master Black Belt, Indian Statistical Institute, Bangalore, India.
  • Professor T. N. Goh, National University of Singapore, Singapore.
  • Dr Roger Hoerl, Union College in Schenectady, NY, USA.
  • Professor Kailash C. Kapur, University of Washington, USA.
  • Professor Bengt Klefsjo, Lulea University (retired), Sweden.
  • Dr Vikas Kumar, University of the West of England, Bristol, UK .
  • Mr Alessandro Laureani,Six Sigma Master Black Belt, Google Europe, Ireland.
  • Dr Chad Laux, Purdue University, USA.
  • Professor Christian N. Madu, Lubin School of Business, Pace University, NY, USA.
  • Mr Richard McLean, Six Sigma Black Belt, SMAS, Scotland, UK.
  • Professor Douglas Montgomery, Arizona State University, USA.
  • Professor S.K. Neogy, Head of SQC and OR Unit, ISI, New Delhi, India.
  • Professor Sung Hyun Park, Seoul National University, Korea.
  • Dr Phil Rowe, Consultant and Master Black Belt, Burton Group, Rugby, UK.
  • Dr Ronald Snee, Snee Associates, Newark, USA.
  • Professor Amrik Sohal, Monash University, Australia.
  • Professor Andrew Thomas, University of South Wales,Wales, UK.
  • Mr Arumugam Velaayudan, Six Sigma Black Belt, Siemens, Denmark.
  • Dr Theresa Waterbury, Winona State University, USA.